Position Objective:

    The Sales Account Manager is responsible for developing the level of expertise required to effectively sell products and services directly related to industrial weighing and material handling solutions to new and existing customers. This is achieved through partnerships and collaborations with the internal Sales Team, the Service Team, and the many company-supported vendors. The Sales Account Manager must utilize the learned expertise to obtain sales forecasts as defined with the VP of Sales & Operations over designated periods of time.

    Reports to: VP of Sales & Operations

    Essential Duties and Responsibilities:

    • Present and sell Light-, Medium-, and Heavy- Capacity products and services to current and potential customers
    • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made
    • Follow up on new leads and referrals resulting from field or inside sales activity
    • Identify sales prospects and contact these and other accounts as assigned
    • Prepare presentations, proposals, and sales contracts
    • Develop and maintain sales materials and current product knowledge
    • Establish and maintain current client and potential customer relationships
    • Manage account services through quality checks and other follow-up
    • Identify and resolve customer concerns
    • Prepare weekly status reports, including activity, closings, follow-up, and adherence to goals
    • Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff
    • Coordinate with necessary department heads to complete quotes and close sales


    To perform the job successfully, an individual should demonstrate the following competencies:

    · Design – generates creative solutions; demonstrates attention to detail

    · Problem Solving – gathers and analyzes information skillfully

    · Technical Skills – strives to continuously build knowledge and skills

    · Customer Service – responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance

    · Oral Communication – speaks clearly and persuasively in positive or negative situations; listens and gets clarification; demonstrates group presentation skills

    · Planning/Organizing – prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans

    · Dependability – follows instructions, responds to management direction; keeps commitments

    · Initiative – takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed

    · Innovation – displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others’ attention



    • This position is mainly remote, typically on-site at existing and potential customer locations


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